Privacy Policy
Last updated: 8 July 2026
Newclear Computing Pty Ltd respects your privacy and aims to handle personal information responsibly and transparently. This policy explains how we collect, use, store and disclose personal information provided through this website or during our business dealings.
Information we collect
Depending on how you interact with us, we may collect:
- your name, email address and other contact details;
- information you provide in a security review request or other enquiry;
- correspondence and records relating to services you ask us to provide; and
- basic technical information recorded by our website or service providers, such as IP address, browser type and access time.
Please do not include passwords, authentication codes, private keys, sensitive health information or other unnecessary confidential material in the enquiry form.
How we use information
We may use personal information to respond to enquiries, arrange security reviews, provide and improve services, maintain business records, protect our systems, and meet legal or regulatory obligations. We do not sell personal information.
Jotform and other service providers
Our enquiry form is processed using Jotform. When you submit the form, your information is sent to and stored by Jotform on our behalf. Jotform states that form data may be stored on servers in the United States unless another storage option is selected. You can review the Jotform Privacy Policy.
We may also disclose information to trusted technology, hosting, professional or business service providers where reasonably necessary, or where disclosure is required or authorised by law.
Overseas processing
Some service providers may store or process information outside Australia, including in the United States. Privacy and data-protection laws in those locations may differ from Australian law.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed completely secure. We retain information only for as long as reasonably needed for the purposes described above, our business records, dispute resolution, or legal obligations.
Access, correction and deletion
You may contact us to request access to, correction of, or deletion of personal information we hold about you. We may need to verify your identity and may retain information where required by law or legitimate business record-keeping needs.
Complaints
If you have a privacy concern, email [email protected] with enough detail for us to investigate. We will respond within a reasonable period. If you are not satisfied and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy when our practices, service providers or legal obligations change. The current version will be published on this page with its latest update date.
Contact
Newclear Computing Pty Ltd
Email: [email protected]